Bojana Mackic
@bojanamackic
Customer Success Manager passionate about support and technology.
SerbiaWhat I'm looking for
I am a dedicated Customer Success Manager with a strong background in technical support. My journey in this field has been driven by a passion for helping users achieve their goals with the products and services they use. I pride myself on my strong communication and problem-solving skills, which have been essential in fostering long-term relationships with customers.
In my current role, I work closely with clients to ensure they are getting the most out of our offerings. My experience as a Sales Associate and Barista has further honed my ability to connect with people and understand their needs. I am always eager to learn and adapt, and I believe that my empathy and patience are key to providing exceptional support.
Experience
Work history, roles, and key accomplishments
Customer Success Manager
MACKIC - BLP
Oct 2021 - Present (3 years 8 months)
As a Customer Success Manager, I work closely with customers to ensure they achieve their goals with our product or service, fostering long-term relationships. My role involves strong communication and problem-solving skills to support users effectively.
Barista
CAFFEE “SKVER”
Jan 2023 - Jan 2024 (1 year)
Worked as a Barista, providing excellent customer service and managing daily operations. Developed strong communication skills and the ability to work efficiently in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Bojana hasn't added their education
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