Bogdan Petrache

BP

Looking for a job

Bogdan Petrache

@bogdanpetrache

Senior Principal Customer Success Manager at Oracle, managing $50M+ in ARR coverage across Oracle Fusion customers.

At Oracle, I manage $50M+ in ARR coverage across Oracle Fusion customers, up from $20M. I’ve improved ERP and EPM adoption through targeted release management reviews and delivered Go-Live and Implementation Readiness Reviews with customers and partners.

As Principal Customer Success Manager, I established working cadences and joint initiatives with 96% of 28 enterprise customers in FY25, and generated six expansion leads that converted into approximately $770K in won business. I also participated in the North America Customer Success Advisory Board.

Experience

Work history, roles, and key accomplishments

OR

Current

Senior Principal Customer Success Manager

Current

Mar 2026 - Present (6 months)

Manage $50M+ in ARR coverage across Oracle Fusion customers, up from $20M. Improved ERP and EPM adoption through targeted release management reviews and delivered Go-Live and Implementation Readiness Reviews.

Customer Success Management ERP EPM Release Management Organizational Readiness Partnership Management Escalation Management

OR

Principal Customer Success Manager

Feb 2024 - Mar 2026 (2 years 1 month)

Established working cadences and agreed joint initiatives with 96% of 28 enterprise customers in FY25. Generated six expansion leads that converted into approximately $770K in won business in FY25.

Customer Success Management Strategic Account Management Market Penetration Expansions Business Development

OR

Specialist Customer Success Manager

Jan 2022 - Mar 2024 (2 years 2 months)

Managed a $20M+ ARR portfolio across Oracle ERP, EPM, HCM and SCM. Guided onboarding, implementation and adoption through customer enablement, business reviews and KPI tracking.

Customer Success Management ERP EPM HCM SCM Onboarding Implementation Adoption KPI Tracking

ST

Junior Partnership Success Manager

Jan 2021 - Jan 2022 (1 year)

Managed recruitment campaigns and partner relationships; advised on performance, reporting and renewal opportunities.

Partnership Management Campaign Management performance reporting Renewals

ST

Campaign Operations Officer

Apr 2020 - Jan 2021 (9 months)

Built dashboards, tracked campaign KPIs and data quality, and prepared client performance reports.

Dashboarding KPI Tracking Data Quality Reporting

Education

Degrees, certifications, and relevant coursework

RU

Romanian American University

Master of Marketing in Business, Marketing

2023 - 2025

Master of Marketing in Business from Romanian American University, completed between 2023 and 2025.

RU

Romanian American University

Bachelor of Management and Marketing, Management and Marketing

2019 - 2022

Bachelor of Management and Marketing from Romanian American University, completed between 2019 and 2022.

BC

British Council

Professional Business English Course, Business English

Professional Business English Course completed with the British Council.

PE

Pearson

PTE Academic, English Proficiency

PTE Academic certification completed with Pearson.

Tech stack

Software and tools used professionally

Google Tag Manager

Google Analytics

Availability

Looking for a job

Location

Romania

Authorized to work in

Salary expectations

70k-85k EUR

Social media

Job categories

Customer Success Manager Partnership Success Manager Operations Officer

Skills

Customer Success Management Strategic Account Management Stakeholder Engagement SaaS Product Adoption Value Realization Customer Retention Renewals Partnership Management Escalation Management Oracle Fusion ERP EPM HCM SCM Release Management

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