Blessing Ibezim
@blessingibezim
Motivated Economics graduate delivering customer support and technical skills for dynamic growth.
NigeriaWhat I'm looking for
I’m a motivated and diligent Economics graduate with hands-on experience in customer support, technical event support, and basic operations. At Jumia Nigeria, I resolved inquiries and complaints efficiently, maintained detailed records of customer interactions, and provided product and service information while handling escalated issues.
Before that, I worked as an Operator at Prim Aqua and supported media and event delivery with the Economics Press Association (ECOPRESS), UNN—assisting the media director with slide projections and performing technical support duties for events. I also completed a trainee period at Quills Enterprise as a Graphic Designer, building practical skills through Microsoft Word and Excel, typing services, and learning CorelDRAW, while bringing strong communication, empathy, and adaptability to every task.
Experience
Work history, roles, and key accomplishments
Technical Team Member
Economics Press Association (ECOPRESS)
Jan 2023 - Jan 2024 (1 year)
Assisted the media director with organizing slide projections for events. Provided technical support during event activities.
Customer Service Representative
Jumia Nigeria
Jan 2021 - Jan 2024 (3 years)
Resolved customer inquiries and complaints efficiently while maintaining detailed records of customer interactions and transactions. Provided product/service information and handled escalated issues.
Trainee Graphic Designer
Quills Enterprise
Jan 2022 - Jan 2023 (1 year)
Completed a 5-month hands-on training in Microsoft Word and Excel and provided typing services. Learned CorelDRAW and supported early graphic design tasks.
Operator
Prim Aqua
Jan 2024 - Present (2 years 5 months)
Managed basic day-to-day operations and supported service delivery through operational handling.
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
Bachelor of Science (B.Sc.) Economics, Economics
2020 - 2025
Earned a B.Sc. in Economics at the University of Nigeria, Nsukka (2020–2025).
Marylaw Secondary School
Senior Secondary School Certificate Examination (SSCE), General Education
2015 - 2020
Completed Senior Secondary School Certificate Examination (SSCE) at Marylaw Secondary School (2015–2020).
Marylaw Primary School
First School Leaving Certificate, General Education
2010 - 2015
Completed First School Leaving Certificate studies at Marylaw Primary School (2010–2015).
Availability
Location
NigeriaAuthorized to work in
Job categories
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