Blagoj Jovanovski
@blagojjovanovski
Customer-focused reservations and data specialist with experience in hospitality and remote content curation.
North MacedoniaWhat I'm looking for
I am a customer-focused hospitality and data specialist with experience managing reservations, guest relations, and content curation for global platforms.
I have worked onsite in restaurants and hotels and remotely for international clients, handling bookings, verifying data, and resolving client issues efficiently.
My achievements include maintaining accurate exhibition listings for MutualArt, streamlining reservation workflows using OpenTable and ToastTab, and delivering reliable data curation for Veeva Systems.
I bring strong communication skills, attention to detail, remote work discipline, and practical experience with reservation systems, CRM tools, Oracle, and Microsoft Office to support operations and content quality.
Experience
Work history, roles, and key accomplishments
MUExhibitions Moderator
MutualArt
Aug 2024 - Present (1 year 1 month)
Reviewed and verified global exhibition listings for accuracy and relevance, researched gallery and museum sources, and collaborated with editorial teams to maintain database quality.
Guest Relation Specialist
TGG MK
Sep 2022 - Present (3 years)
Managed reservations and customer inquiries to optimize table availability and improve guest experience; coordinated with staff and sent confirmations, resolving booking conflicts promptly.
Reservation Executive
Dio Tampa
Sep 2022 - Oct 2022 (1 month)
Handled guest booking requests and payments, entered reservations into the system, issued confirmations, and resolved booking issues to ensure smooth customer experience.
VSResearched, collected, and recorded specified datasets, maintained briefing schedules, and met project deadlines to support accurate data delivery.
Customer Service Representative
Digital Solutions
Nov 2020 - Nov 2021 (1 year)
Handled customer inquiries via email, tickets, and live chat, produced Excel reports, and diagnosed and resolved issues to improve customer satisfaction.
Logistics Associate
TaskForce
Feb 2020 - Oct 2020 (8 months)
Inspected shipments, verified rates, monitored routes using Oracle, and communicated with clients to resolve logistics issues and ensure accurate delivery processing.
Front Desk Person
Amistad Hotel
Apr 2019 - Sep 2019 (5 months)
Welcomed guests, managed incoming calls, handled mail and packages, and maintained updated records to support front-desk operations.
Education
Degrees, certifications, and relevant coursework
Brainster
Certificate, Digital Marketing
2021 - 2021
Completed a Digital Marketer training program focused on digital marketing strategies, tools, and practical campaign skills.
Faculty of Dramatic Arts, Ss. Cyril and Methodius University in Skopje
Bachelor, Drama / Acting
2015 - 2019
Completed drama actor studies at the Faculty of Dramatic Arts in Skopje, covering theatrical performance and acting techniques.
Availability
Location
North MacedoniaAuthorized to work in
Website
fdu.ukim.edu.mk/index.phpJob categories
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