Bizoux Mulali

Delivered high-level bilingual service across domestic and international routes, trained in emergency response and conflict resolution, and improved passenger accessibility and inclusivity through culturally sensitive support.

Supported founder and staff with legal research, investor communications, scheduling, and pitch preparation, contributing to client onboarding that secured a $100,000 custom contract and scaling social media to 70,000 followers.

Delivered live performances at community events and industry panels, and gained familiarity with entertainment licensing and advocacy while strengthening public speaking and cultural diplomacy.

Delivered consistent, high-quality service across retail, hospitality, and corporate roles, managed inquiries and escalations, and maintained customer portfolios to support retention and operational efficiency while balancing full-time work with studies.

Led a nightshift team to coordinate inventory flow and order fulfillment for B2C and B2B clients, improved shipment accuracy, and trained new associates on safety and barcode systems.

Planned and executed events, panels, and fundraisers to promote student engagement and success, managing logistics and stakeholder coordination.

Conducted sociological research and prepared reports in collaboration with faculty, supporting academic initiatives and data-driven projects.

Activities and societies: Research Associate, Sociology & Criminology Society; Events Coordinator & Director of Logistics, African Student Association; Performing artist engagements and campus awards.

Honours Bachelor of Arts with a major in Sociology and minors in Ethics, Law & Society and Dramaturgy & Drama Studies, completed in June 2025.