Open to opportunities

Binnima Mehta

@binnimamehta

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Travel and management professional with multi‑GDS ticketing, ADM analysis, and training experience.

India

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What I'm looking for

I seek a role in travel operations or ADM analysis that leverages multi‑GDS ticketing skills, attention to accuracy, and opportunities for operational growth.

I am a travel and management professional with five years of industry experience across travel consultancy, ADM analysis, recruiting, and training.

At Sutherland Global I handled ADM/ACM for EMEA/US/APAC & CA markets, reviewed ADM accuracy against agency records, analyzed fare rules and contracts, and disputed ADMs through ARC and BSP.

Previously I worked as a travel consultant using multi‑GDS platforms (Amadeus, Sabre, Apollo), issuing and revalidating tickets, processing exchanges, and arranging hotels, cars and rail bookings for US and UK markets.

I have additional experience in HR recruitment and as a speaking trainer for English proficiency exams, bringing strong attention to detail, communication, data management and team coordination to roles that require operational accuracy and customer focus.

Experience

Work history, roles, and key accomplishments

ADM Analyst

Sutherland Global

Sep 2022 - Apr 2024 (1 year 7 months)

Handled ADM/ACM investigations for EMEA/US/APAC/CA markets, validated fare rules and agency records, and disputed/rectified ADMs via ARC and BSP to reduce revenue leakage.

ADM ACM Investigations Arc Fare Rules GDS Follow Ups Dispute Resolution Data Validation

Speaking Trainer

Webberz

Oct 2020 - Mar 2021 (5 months)

Trained students in English proficiency exams (IELTS, PTE) and conducted vocabulary and speaking improvement programs while evaluating performance and providing development insights.

IELTS Student Evaluation MS Office Communication

HR Recruiter

NLB Services

Jul 2019 - Jan 2020 (6 months)

Assessed candidate skills, conducted interviews, and managed recruitment communications while producing daily reports and supporting data management for operations.

Interviewing Recruitment Data Management Reporting Communication Team Coordination

Travel Consultant

IGT

Dec 2018 - Apr 2019 (4 months)

Worked on Clear Trip UK inbound/outbound process using multi-GDS (Amadeus) for ticket issuance, reissuance, cancellations, PNR creation, and customer email support for US/UK markets.

Ticketing Customer Support Travel Insurance

Travel Consultant

BCD Travel

Sep 2016 - Sep 2018 (2 years)

Served as travel associate on CTSS-Online using Apollo and Sabre for US airlines, handled ticketing (ARC/non-ARC), exchanges/revalidations, and bookings for hotels, cars, limos and Amtrak.

Apollo Sabre Ticketing Arc Revalidation