Binesh Kumar
@bineshkumar
I lead enterprise GenAI delivery, transforming BFSI operations through LLM, RAG, agentic AI, and automation.
IndiaWhat I'm looking for
At Tata Consultancy Services, I lead GenAI and agentic AI adoption across 20+ BFSI client accounts, turning operational problems into deployable solutions such as an incident root-cause chatbot, automated incident reporting, and intelligent alert correlation that eliminated Level 1 monitoring effort.
I've spent 20+ years stabilising complex multi-tower delivery environments, leading 300+ engineers, owning delivery-led P&L outcomes, and improving cost efficiency by 20% without service degradation. I bring hands-on LLM, RAG, LangChain, LangGraph, LlamaIndex, and AI governance capability alongside experience in cloud modernisation, critical incident command, service transformation, and global stakeholder leadership.
Experience
Work history, roles, and key accomplishments
Serve as AI Champion for the account portfolio, identifying GenAI and agentic AI opportunities across 20+ BFSI client accounts and shaping them into deliverable solution proposals. Lead design and delivery governance of AI-enabled operations initiatives, and own complex multi-tower delivery environments with a team of 300+ engineers.
Developed and governed SLA standards across service towers, consistently achieving performance targets and strengthening customer satisfaction scores. Conducted trend analysis and proactive problem identification, converting recurring incidents into permanent fixes and measurably reducing repeat failures.
Transition & Transformation Project Manager
Feb 2014 - Oct 2016 (2 years 8 months)
Led end-to-end data centre migration, transitioning applications from incumbent vendor data centres to TCS data centres. Defined move groups through application dependency mapping, optimising migration sequencing and minimising business disruption.
Messaging & Infrastructure Administrator
May 2010 - Jan 2014 (3 years 8 months)
Managed global Lotus Domino infrastructure across AIX and Windows platforms, ensuring uninterrupted service and SLA compliance. Coordinated infrastructure changes and new system implementations, improving service operations stability.
Messaging & Collaboration Infrastructure Administrator
Jul 2009 - Apr 2010 (9 months)
Managed messaging and collaboration infrastructure, ensuring service stability and performance.
Administered Lotus Domino infrastructure, ensuring reliable operation and support.
Education
Degrees, certifications, and relevant coursework
University of Calicut
Master of Computer Applications, Computer Applications
2001 - 2004
Pursued a Master of Computer Applications degree, focusing on advanced computing and software development.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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