At CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED, I supported the ALD Automotive- Society General project by monitoring and maintaining Azure environments.
I provided end-user and client support, resolving issues within defined SLAs. I also coordinated with clients and L3 technical teams to support service delivery.
I maintained documentation and shared status updates, helping keep clients informed about support activities.
My experience includes Microsoft Azure, Power Virtual Agent, and Microsoft Power Apps. I also have training in manual testing, Selenium, Java basics, SQL basics, and Agile development.
