Billy Dasny
@billydasny
Linguistic expert passionate about bridging communication gaps.
What I'm looking for
I am a dedicated interpreter with a strong background in facilitating communication across diverse fields, including medical, legal, and social services. My proficiency in English and French, combined with my native Haitian Creole, allows me to navigate complex linguistic landscapes effectively. I have successfully interpreted over the phone, ensuring accuracy and clarity in every interaction.
My commitment to confidentiality and ethical standards underpins my work, guaranteeing the integrity of all communications. I pride myself on establishing and maintaining quality service and positive interactions, particularly in high-pressure environments. My experience with Globo has honed my skills in delivering exceptional service to patients and customers, while my role at DIGICEL has strengthened my problem-solving abilities and empathy in customer service.
Experience
Work history, roles, and key accomplishments
Interpreter
Globo
Jan 2024 - Present (1 year 5 months)
As an over-the-phone interpreter, I established and maintained quality service and positive interactions with patients, customers, and health care insurance providers, ensuring accuracy and clarity in communication.
Customer Service Representative
DIGICEL
Jan 2023 - Jan 2024 (1 year)
Provided exceptional customer service by demonstrating empathy, effective communication, and problem-solving skills, ensuring consistency in service delivery.
Education
Degrees, certifications, and relevant coursework
Centre Classique et Culturel de Pétion Ville
High School Diploma, General Studies
2014 - 2018
Completed high school education with a focus on linguistic skills and cultural understanding, preparing for effective communication in various fields.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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