BPBillie Jo Pajer
@billiejopajer
I’m outgoing and love problem solving, sharing creative solutions, sales, and travel.
United StatesWhat I'm looking for
As a seasoned IT professional with over 15 years of experience in the education industry, I have honed my skills in onboarding new hires, strategic analysis, and process improvement. My expertise in SharePoint administration and helpdesk management has enabled me to provide exceptional customer service and drive business growth. Additionally, my experience as the Founder/Owner of an in-home daycare has given me valuable insight into staff management, scheduling, and providing a welcoming environment.
Throughout my career, I have demonstrated my ability to troubleshoot complex issues, manage projects, and build strong relationships with customers and stakeholders. My proficiency in Spanish has also allowed me to connect with diverse audiences and expand my professional network.
I am a results-driven individual with a passion for delivering excellent customer service and driving business results. I am confident in my ability to leverage my skills and experience to make a meaningful impact in any organization.
Experience
Work history, roles, and key accomplishments
Brand Representative / Promotional Model
MKTG
Sales, samplings, and product education of various brands with patrons. Work with independent store managers to schedule sampling events. Photograph events. Schedule events. Produce marketing reports.
Brand Representative / Promotional Model
Top Shelf
Sales, samplings, and product education of various brands with patrons. Photograph events. Produce marketing reports.
Sales / Tourism-Concierge Intern
Salim Rodriguez, Costa Rica
Participate in varied tour offerings with multiple companies, traveling the Pacific coast, mountain region, and Caribbean coast to experience the people, special locations, and culture of Costa Rica. Managing sales and bookings and acting as a brand ambassador. Experienced in numerous tour offerings: Zip lining, Hiking, White Water Rafting, Chocolate and Coffee tours, Cano Negro and safari tour bo
Data Entry Lead
Tammac Holdings Corp.
Enter applications for lending requests and function as an interdepartmental resource. Work with sales staff and dealers to obtain complete information. Managed distribution of incoming work to coworkers. Trained new employees on processes/procedures to shorten learning curve. Interdepartmental resource.
Domestic Relations Conference Support
County of Chester Domestic Relations
Utilizing technical and soft skills to generate ideal outcomes for clients while looking for ways to innovate and accomplish tasks more quickly and efficiently. Documentation database management: responsible for updating state database. Scheduling support conferences / Follow-up meetings with clients. Handling time-sensitive and confidential data.
Owner / Operator / Manager
Loving Embrace Child Care
Founder/Owner of an in-home daycare that fosters the value of individualized care and support for local parents. Infant to preschool aged care. Encouraged learning through imaginative play.
Pre-K Teacher's Aide/Lead Teacher: Toddlers
Chesterbrook Academy Elementary School
Responsible for maintaining staff requirements and care for upwards of 20 children. Helped lead scheduling, staff mentoring and program marketing activities. Mentor and train staff to ensure guidelines and safety measures are correctly implemented and followed. Lesson planning. Ensure corporate standards.
Senior Helpdesk/Software Support Specialist & SharePoint Administrator
The Institutes
Maintain high level of service for IT requests. Manage the functions and activities of the Institutes' SharePoint site, troubleshooting site issues, analyzing user activity and providing recommendations for improvement. Provide solutions for incidents that cannot be immediately resolved. Coordinate incident resolution and service request completion with multiple workgroups. Participate in the know
Exam Center Administrator
The Institutes
Ensure that all Institutes' exam activities function as intended: coordinating the activities of internal staff, maintaining exam-related databases and ensuring all customer requests/needs are met. Exam Center Coordination: Administered over 200 exam centers day-to-day testing functions: processing cancellations, troubleshooting exam launch issues, coordinating email blasts to centers informing th
Education
Degrees, certifications, and relevant coursework
Billie Jo hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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