bijay verma

I am an objective-driven Salesforce Support Engineer with proven expertise in troubleshooting and resolving technical issues. My strong analytical skills and attention to detail enable me to enhance system performance and optimize user experience. I am committed to providing exceptional service and collaborating with cross-functional teams, ensuring seamless integration within dynamic work environments.

Throughout my professional journey, I have gained valuable experience in various roles, including my recent position at Foray Software Pvt. Ltd, where I provided Level L1.5 support for a cloud-based Salesforce CRM project. My responsibilities included incident management, resolving user queries, and optimizing configurations. Additionally, I have worked in customer support and technical roles, where I honed my skills in user training, ticketing systems, and project management tools like Jira.

My adaptability and commitment to continuous learning have been key to my success in diverse environments. I am eager to leverage my skills and experience to contribute to a forward-thinking organization that values innovation and collaboration.