Biel User
@bieluser
Portuguese-English interpreter delivering accurate remote communication and operational support.
SlovakiaWhat I'm looking for
I’m a Portuguese-English professional with experience in VRI/OPI interpretation, remote customer support, operations, data entry, and e-commerce administration. I help people communicate clearly and accurately in medical, public service, community, and customer service settings while maintaining neutrality, confidentiality, and professionalism.
Beyond interpretation, I’ve managed day-to-day e-commerce operations—product listings, inventory control, order processing, order tracking, customer communication, and organized data for follow-ups and decision-making. I’m comfortable working remotely, following procedures, solving problems, and maintaining accuracy under pressure.
Experience
Work history, roles, and key accomplishments
VRI & OPI Interpreter
Glocco®
Apr 2025 - Present (1 year 4 months)
Provide real-time Portuguese-English interpretation via VRI and OPI for medical, public service, community, and customer service settings. Maintain neutrality and confidentiality while handling sensitive conversations with accuracy under pressure.
Provide real-time Portuguese-English interpretation through VRI and OPI for medical, public service, community, and customer service settings.
Facilitate clear and accurate communication between English-speaking professionals and Portuguese-speaking clients while maintaining neutrality, confidentiality, and cultural awareness.
Handle sensitive conversations with professionalism, attention to det
Deliver consecutive Portuguese-English interpretation for remote calls across medical, social, public service, community, and customer support environments.
Bridge communication gaps between English-speaking providers and Portuguese-speaking individuals with accuracy, neutrality, and professionalism.
Manage fast-paced conversations while listening actively, retaining key information, and communi
Owner & E-commerce Ops Manager
Ani Fotos - Photographic Accessories
Apr 2020 - Sep 2023 (3 years 5 months)
Managed daily operations for an e-commerce business for photographic accessories, including product listings, inventory control, customer communication, and order processing. Created and updated product advertisements and handled customer inquiries, shipment tracking, issue resolution, and post-sale support.
Owner & E-commerce Operations Manager - Photographic Accessories
Apr 2020 - Sep 2023 (3 years 5 months)
Managed daily operations for an e-commerce business focused on photographic accessories, including product listings, inventory control, customer communication, order processing, and online sales support.
Organized and maintained sales, customer, inventory, and order data to support business decisions, improve follow-up processes, and keep operational information accurate and up to date.
Handled
Managed e-commerce operations for photographic equipment and accessories, including product listings, online advertising, inventory control, order tracking, and customer communication.
Created and maintained organized records of customers, sales, inventory, and order information to improve daily operations, follow-ups, and business visibility.
Handled customer inquiries, product information, shi
Education
Degrees, certifications, and relevant coursework
University City of Sao Paulo
Bachelor's degree, Business Administration
2021 - 2024
Tech stack
Software and tools used professionally
Availability
Location
SlovakiaAuthorized to work in
BrazilJob categories
Skills
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