Bibo User

BU

Open to opportunities

Bibo User

@bibouser

Detail-oriented Technical Support & Data Specialist using Python, SQL, and Excel.

What I'm looking for

I’m looking for a technical support or data operations role where I can manage high-volume data queues, troubleshoot errors using Python/SQL/Excel, and work closely with developers to eliminate recurring bugs and improve system integrity.

I’m a detail-oriented Technical Support & Data Specialist focused on managing high-volume data queues, resolving technical errors, and tracking system logs. I collaborate with developers to report recurring system bugs, helping teams improve reliability and reduce repeat issues.

Through independent remote projects, I built simulated SQL/Python workflow environments for real-world troubleshooting, maintaining 100% accuracy under self-imposed deadlines. I also used Advanced Excel and Power BI to clean, audit, and reroute failed data streams, while analyzing software logs and drafting mock technical bug reports to mirror cross-team communication.

Experience

Work history, roles, and key accomplishments

IO

Independent Data Ops

Independent Data & Ops

Aug 2025 - Feb 2026 (6 months)

Built and managed simulated data queues and workflow environments using SQL and Python, processing and validating high-volume datasets with 100% accuracy under self-imposed deadlines. Analyzed software logs, mapped data anomalies, drafted mock bug reports, and used Advanced Excel and Power BI to clean, audit, and reroute failed data streams to maintain system integrity.

SQL Python Queue Management Data Validation Log Analysis Advanced Excel Power BI SQL Server Bug Reporting

Education

Degrees, certifications, and relevant coursework

AU

Alexandria University

Bachelor of Laws, Law

Bachelor’s Degree in Law from Alexandria University in Alexandria, Egypt.

HL

HP Life

HP Life – Professional Skills & Digital Productivity, Professional Skills & Digital Productivity

Completed the HP Life certification in Professional Skills & Digital Productivity.

HL

HP Life

HP Life – Data & Business Fundamentals, Data & Business Fundamentals

Completed the HP Life certification in Data & Business Fundamentals.

ED

Edraak

Edraak – Data, Excel, and Professional Skills, Data, Excel, and Professional Skills

Completed coursework focused on data skills, Excel, and professional skills.

AF

AI Fundamentals

AI Fundamentals – Artificial Intelligence Basics, Artificial Intelligence Basics

Completed training covering the basics of artificial intelligence.

Tech stack

Software and tools used professionally

Gmail

Windows

Mapped

SQL

Remote

Availability

Open to opportunities

Location

Egypt

Authorized to work in

Job categories

Technical Support Specialist Data Analyst Data Operations Specialist Business Intelligence Analyst Technical Support Tech Support Specialist Technical Support Technician Technical Support Representative Technical Support Associate Support Specialist

Skills

Remote Technical Support Queue Management Troubleshooting Issue Rerouting Ticket Resolution Bug Reporting Advanced Excel SQL Server Python Data Cleaning Power BI Data Integrity High Volume Query Handling Telehealth Gmail Mapped SQL Windows

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