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Bhargavkumar PatelBP
Open to opportunities

Bhargavkumar Patel

@bhargavkumarpatel

Dedicated professional with over 5 years in customer service.

Canada
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated and detail-oriented professional with over 5 years of hands-on experience in customer interactions. My journey has been marked by a successful history of cultivating strong customer relationships, and I excel at resolving inquiries, managing issues, and ensuring customer satisfaction. I am proficient in quickly analyzing intricate challenges and devising strategic plans to guide teams in exceeding goals.

In my role as a Taxpayer Service Agent at the Canada Revenue Agency, I developed personalized solutions for clients seeking specific tax-related information, enhancing their overall experience. My ability to communicate complex tax information effectively has been instrumental in building trust and rapport with clients. I am eager to apply my expertise in a Sales/Customer Service Representative role, leveraging my extensive customer interaction background to deliver exceptional service and foster lasting client connections.

Experience

Work history, roles, and key accomplishments

CA

Taxpayer Service Agent

Canada Revenue Agency

Nov 2022 - Jan 2025 (2 years 2 months)

Cultivated trust and rapport with clients, ensuring their needs were met and concerns were promptly addressed. Researched and analyzed tax procedures, clarifying complex policies for clients.

WG

Financial Advisor

World Financial Group

Jun 2020 - Nov 2022 (2 years 5 months)

Engaged proactively with clients, addressing their financial aspirations, and providing tailored financial services. Conducted seminars on retirement planning and investment topics, generating and delivering compelling sales offers for various financial products.

Education

Degrees, certifications, and relevant coursework

Seneca College of Applied Arts and Science logoSS

Seneca College of Applied Arts and Science

Electronics Engineering Technician, Electronics Engineering

2016 - 2018

Studied electronics engineering principles and techniques. Gained practical skills in various aspects of electronics.

Tech stack

Software and tools used professionally

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Bhargavkumar Patel - Taxpayer Service Agent - Canada Revenue Agency | Himalayas