bhagyashree bhat
@bhagyashreebhat
I resolve customer issues and improve product quality through cross-functional coordination.
What I'm looking for
At Cabletque, I handle customer queries and product issues from initial reporting through investigation, internal coordination, resolution, follow-up, and closure.
I work as a bridge between customers, Customer Success, QA, product, and development teams. I reproduce issues, validate fixes, communicate clear updates, and turn recurring feedback into improvement opportunities.
Previously at Rossell Techsys Ltd., I supported aerospace and defense manufacturing through quality assurance, engineering and production coordination, customer and OEM documentation, and new-product handovers.
With more than three years of cross-functional experience, I bring a customer-experience and business-growth mindset to quality, operations, and deadline-driven delivery.
Experience
Work history, roles, and key accomplishments
Quality Assurance + Customer Success
Cabletque
Mar 2025 - Present (1 year 6 months)
Handle customer queries and reported product issues, own issues from report to closure, and act as a bridge between customers and internal teams. Coordinate with internal teams to reproduce issues, validate fixes, and communicate updates.
Education
Degrees, certifications, and relevant coursework
R.N.S. Polytechnic
Diploma, Electronics & Communication Engineering
Diploma in Electronics & Communication Engineering from R.N.S. Polytechnic, Murudeshwar.
S.S. High School
SSLC / Matriculation, General Studies
Completed SSLC / Matriculation from S.S. High School, Kavalakki.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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