I have been in the client service and sales centre industry with wide experience in leadership.
I have passion in working with people and people growth.
I am the type of leader with is soft on people and hard on standards.
Open to opportunities
beverly luthuli
@beverlyluthuli
I am a Team supervisor based in South Africa, I carry a very credible experience and people's skills
South AfricaExperience
Work history, roles, and key accomplishments
Current
Leading a team under the Multichoice campaign. It is a multi brand campaign servicing on client accounts , payments , and technical support regarding Dstv. I participate in daily growth and coaching , reports analysis , attend to supervisor calls.
Managed retention teams for various telecommunications campaigns, including Vodacom, Cell C, and DMS which focused on Medical or medical insurance
IG
Emergency First Line Support
Innovation Group
Jul 2016 - Jan 2020 (3 years 6 months)
Provided 24/7 first line support for Logistics, Emergency services and Roadside assistance in a shifted environment.
Provided customer service in Telecommunication sector for Vodafone UK
Telesales Consultant
Direct Channel
Dec 2012 - May 2015 (2 years 5 months)
Worked on multibrand campaign within the Banking sector and Financial Services Provider and promited to Quality assurance for 6 months
Telesales Consultant
The Unlimited
Aug 2011 - Dec 2012 (1 year 4 months)
Worked on a multi-brand campaign for short and long term insurance category
BA
Debt Collection Consultant
Blakes and Associates
Sep 2008 - Present (17 years 9 months)
Worked as a debt collection consultant
Education
Degrees, certifications, and relevant coursework
beverly hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
South AfricaAuthorized to work in
Job categories
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