Open to opportunities

bettie Anyango

@bettieanyango

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Dedicated professional with experience in data entry and customer service.

Kenya

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What I'm looking for

I seek a role in a competitive organization that fosters growth and development.

I am Beatrice Anyango Odhiambo, a highly dedicated and motivated individual with a strong background in data entry and customer service. My journey began with a solid educational foundation, including a course in Artificial Intelligence and computer packages at ABC Computer College. I have developed a versatile skill set that allows me to adapt and thrive in dynamic environments.

Currently, I work at Samasource Kenya Limited, where I classify products, write descriptions, and conduct data entry. This role has not only enhanced my technical skills but also deepened my understanding of artificial intelligence and data annotations. My previous experiences in the food service industry have equipped me with strong interpersonal skills and the ability to work effectively as part of a team, ensuring customer satisfaction at all times.

Experience

Work history, roles, and key accomplishments

Current

Data Entry Specialist

Current

Samasource Kenya Limited

Jul 2021 - Present (3 years 11 months)

Responsible for classifying products, writing descriptions, and conducting data entry. Gained knowledge in artificial intelligence and data annotations while researching products on e-commerce platforms.

Data Entry Research Artificial Intelligence Communication Problem Solving Microsoft Office Customer Service

Cook and Team Player

Flame Grill Chicken and Pizza

Jan 2021 - Jun 2021 (5 months)

Gained confidence in cooking and teamwork while preparing food, serving customers, and managing stock control in the store.

Customer Service Teamwork Communication Problem Solving Time Management Interpersonal Skills

Mpesa Agent

Mpesa

Jan 2020 - Oct 2020 (9 months)

Educated customers about Mpesa services, registered new customers, and processed cash transactions. Developed an understanding of market needs and customer service.

Customer Education Problem Solving Communication Branding Customer Service Interpersonal Skills

Cashier and Waitress

Rafiki’s Fast Food-Africana Sports Lounge

Aug 2019 - Sep 2019 (1 month)

Handled daily accounts, served customers, and provided excellent customer service, enhancing knowledge in customer satisfaction.

Customer Service Account Management Communication Problem Solving Time Management Interpersonal Skills

Education

Degrees, certifications, and relevant coursework

Samasource

Training, Artificial Intelligence

2021 - 2021

I learned about artificial intelligence.

ABC Computer College

Computer Packages Course, Computer Science

2019 - 2021

Where I did the computer packages course including Word Processing, presentation, online essentials, spreadsheets, and online collaboration using databases.