Fridah Karimi
@fridahkarimi
Certified operations professional experienced in data annotation and quality assurance.
KenyaWhat I'm looking for
I am a certified operations professional with strong experience in data annotation, quality checking, and customer-facing roles. I combine practical expertise with a disciplined approach to deliver accurate, high-quality datasets for AI and machine learning projects.
At Samasource I performed data labeling, object detection and segmentation, audio and text annotation, and quality control, consistently meeting deadlines and program requirements. I have experience reviewing and verifying the work of peers to ensure dataset consistency.
Previously I worked in customer service and hospitality roles where I developed excellent verbal and written communication, problem-solving, and client-relations skills. These roles strengthened my ability to work under pressure, learn quickly, and contribute positively to team goals.
I am self-driven, motivated by professional excellence, and eager to take on responsibilities that improve operational accuracy and efficiency. I seek roles where I can apply my annotation, QA, and customer-service experience to support impactful data projects.
Experience
Work history, roles, and key accomplishments
Quality Data Checker
Samasource Kenya
Aug 2021 - Present (4 years 1 month)
Performed data annotation and quality control for AI datasets, ensuring accuracy and consistency across image, audio, and text labeling tasks; adhered to deadlines and reviewed peers' work to maintain high dataset standards.
Data Annotation Agent
Samasource Kenya
Sep 2020 - Jul 2021 (10 months)
Processed and tagged diverse datasets, resolved discrepancies, eliminated duplicate entries, and followed program-specific data requirements to support AI training pipelines.
Customer Service Sales
Mr Price
Jan 2018 - Dec 2019 (1 year 11 months)
Responded to customer inquiries, resolved complaints, promoted products to increase sales, prepared customer reports, and escalated issues to management when necessary.
Waitress
Big Square
Jan 2017 - Dec 2018 (1 year 11 months)
Provided table service, presented menus and specials, took accurate orders using POS systems, upsold items, and ensured positive guest experiences.
Education
Degrees, certifications, and relevant coursework
Samaschool Kenya
Certificate, Artificial Intelligence
2020 - 2020
Completed an Artificial Intelligence program at Samaschool Kenya in 2020 focusing on practical AI skills and data-related tasks.
Nairobi Institute of Business Studies
Diploma, Hospitality Management
2017 - 2018
Studied Hospitality Management at Nairobi Institute of Business Studies from 2017 to 2018 with focus on customer service and operations.
St John's College
Certificate, Computer Packages
2016 - 2016
Completed coursework in computer packages at St John's College in 2016 covering common office and computer applications.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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