eric elisha
@ericelisha
Detail-oriented data entry and customer service professional with strong communication skills.
KenyaWhat I'm looking for
I am a detail-oriented data entry and data management professional with hands-on experience in annotation, transcription, and customer-facing roles. I bring practical proficiency in Microsoft Excel and Word, basic machine learning and AI awareness, and accurate typing at 40 WPM.
My background includes working as a data annotator and transcriptionist at Digital Divide Data and serving customers at a busy restaurant, where I developed strong communication, upselling, and customer-satisfaction skills. I am fluent in English and Kiswahili and skilled at building professional relationships and resolving conflicts.
I completed the BEST Employability Program (Digital Divide Data) and secondary education (KCSE, B+). I am hardworking, collaborative, and eager to contribute to data-focused or customer-centric teams that value accuracy, growth, and excellent service.
Experience
Work history, roles, and key accomplishments
DDTranscriptionist
Digital Divide Data
Jan 2025 - Aug 2025 (7 months)
Transcribed audio content into accurate text, maintained data quality and formatting standards, and supported downstream ML and analytics workflows.
DDData Annotator
Digital Divide Data
Sep 2023 - Apr 2024 (7 months)
Annotated video, audio and image datasets for machine learning projects, ensuring label quality and consistency to meet project accuracy targets.
Waiter / Cleaner
The Spot Bar and Grill
May 2021 - Mar 2023 (1 year 10 months)
Provided front-of-house service, greeting customers, taking and serving orders, upselling menu items and maintaining dining areas to drive customer satisfaction.
Education
Degrees, certifications, and relevant coursework
DPDigital Divide Data / BEST Employability Program
Certificate, Employability / Digital Skills Training
2024 - 2024
Activities and societies: Typing skills (40 WPM), training in Microsoft Word, Microsoft Excel, machine learning, and artificial intelligence.
Completed the BEST Employability Program (Digital Divide Data) covering typing, Microsoft Word, Microsoft Excel, machine learning, and artificial intelligence in March–May 2024.
Woodley High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2019 - 2022
Grade: B+
Completed Kenya Certificate of Secondary Education (KCSE) with award B+ at Woodley High School from 2019 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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