Abdulmalik Idris
@abdulmalikidris1
Sales operations and operations leader combining CRM expertise with data-driven reporting.
NigeriaWhat I'm looking for
I’m a results-driven professional with proven experience in sales supervision, customer service, and operations management, strengthened by technical skills in data analysis, digital tools, and process optimization.
At Atreos Retail Platform (Bokku’s Mart), I oversee branch operations and develop sales strategies that increased customer acquisition and retention. I analyze sales data and prepare performance reports to support management decisions, and I implement technology-driven inventory and sales tracking tools for accuracy and efficiency.
Previously, as a Bakery Supervisor, I supervised daily retail operations while balancing sales performance with customer satisfaction. I used an Excel-based inventory and sales tracking system to improve reporting accuracy, and I trained and supervised sales and bakery staff to enhance productivity.
In production-focused roles, I’ve reduced waste and cost using data-driven methods to manage ingredient supply, supported daily sales reporting, and introduced a digital order logging system to improve order accuracy. I bring strong communication and negotiation skills, with a practical, tech-enabled approach to continuous improvement.
Experience
Work history, roles, and key accomplishments
Assistant Branch Manager
Atreos Retail Platform
Jan 2024 - Present (2 years 5 months)
Oversaw daily branch operations for Bokku’s Mart and developed sales strategies to improve customer acquisition and retention. Analyzed sales data, led and trained sales associates, and implemented technology-driven inventory and sales tracking tools.
Bakery Supervisor
Atreos Retail Platform
Jan 2023 - Jan 2024 (1 year)
Supervised daily retail bakery operations while balancing sales performance with customer satisfaction. Implemented an Excel-based inventory and sales tracking system, managed customer relations, and trained bakery and sales staff to improve productivity and efficiency.
Chief Baker & Operations Lead
Kadima Bakery
Jan 2021 - Jan 2022 (1 year)
Led bakery production and coordinated sales orders and customer engagement. Used data-driven methods to manage ingredient supply, reducing waste and cost, and supported management with daily sales reporting and performance tracking.
Baker
Bresol Treats Bakery
Jan 2020 - Jan 2021 (1 year)
Supported bakery production and handled customer orders and engagement. Implemented a digital order logging system to improve order accuracy and streamline order handling.
Quality Control Officer
Mega Chicken Restaurant
Jan 2020 - Jan 2020 (0 months)
Collected and analyzed production data to improve quality processes and reporting. Provided management reports to support continuous process optimization.
Restaurant Chef
The Place Restaurant
Jan 2018 - Jan 2019 (1 year)
Created and presented meals while ensuring a strong customer service experience. Supported menu design and helped optimize meal preparation processes.
Education
Degrees, certifications, and relevant coursework
Kogi State University
Bachelor of Science (B.Sc.), Food Science and Technology
2019 - 2023
Completed a B.Sc. in Food Science and Technology at Kogi State University from 2019 to 2023.
De Praise Ville Secondary School
Senior School Certificate (NECO)
2012 - 2018
Completed secondary education at De Praise Ville Secondary School from 2012 to 2018, earning the Senior School Certificate (NECO).
Dodan Barrack Primary School
First School Leaving Certificate
2006 - 2012
Completed primary education at Dodan Barrack Primary School from 2006 to 2012, earning the First School Leaving Certificate.
Availability
Location
NigeriaAuthorized to work in
Job categories
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