Open to opportunities

betiina ziporah

@betiinaziporah

Message

Innovative marketing officer with 8 years of customer care experience.

Uganda

Message

What I'm looking for

I am looking for a role that fosters creativity and strategic thinking, with opportunities for professional growth and collaboration.

I am a graduate of Bachelor of Business Administration from Makerere University, Kampala, with 8 years of experience in customer care, sales, and marketing. My journey has equipped me with the ability to work independently and take the initiative to learn complex procedures to achieve targets and deadlines. I am a fast learner and adaptable to new situations.

As an Innovative Marketing Officer, I excel in converting sales leads and managing multiple accounts. My skills in forecasting, project management, and strategic planning, combined with exceptional communication abilities, have allowed me to monitor trends and capitalize on emerging opportunities effectively. I am passionate about building and maintaining brand identity while ensuring customer satisfaction through effective marketing strategies.

Experience

Work history, roles, and key accomplishments

Current

Marketing Officer

Current

Goldmine Finance Limited

Feb 2022 - Present (3 years 7 months)

As a Marketing Officer, I develop comprehensive marketing strategies that align with organizational goals, conduct market research, manage advertising campaigns, and coordinate events. I also focus on brand management, public relations, and analyzing marketing results to enhance visibility and effectiveness.

Marketing Strategies Market Research Brand Management Marketing Campaigns Public Relations Event Coordination Budget Management Customer Relationship Management KPI Analysis Collaboration

Senior Customer Relationship Officer

FINCA Uganda

Nov 2016 - Feb 2022 (5 years 3 months)

In my role as Senior Customer Relationship Officer, I marketed FINCA products, ensured excellent client service, managed difficult customer situations, and monitored loan repayments. I was responsible for the entire lending cycle and conducted thorough analyses of clients' creditworthiness.

Customer Service Marketing Client Relationship Management Communication Skills Problem Solving Documentation Financial Analysis Team Collaboration

Customer Consultant

Stanlib Uganda

Aug 2015 - Oct 2016 (1 year 2 months)

As a Customer Consultant, I provided information about disputes, marketing matters, and maintained records. I also focused on acquiring new clients and ensuring effective communication between the company and its stakeholders.