Beth Rothney

Edits and polishes manuscripts for independent romance authors, focusing on clarity, consistency, and overall readiness for publication.

Assesses claim documentation, submits decisions to claimants, and handles inbound calls to answer questions and address concerns.

Managed accounts receivable by verifying client accounts were accurate and up to date.

Followed the provided curriculum and supervised students while covering for absent teachers as needed.

Overhauled archival records by verifying and redistributing materials into the correct collections.

Processed and organized archival records from the 1970s–1990s to support accurate storage and retrieval.

Maintained a systematic layout for information and research and assisted clients with identifying their needs and finding relevant resources.

Prepared bakery products, provided quality service to clients, and maintained sanitation and cleanliness standards.

Greeted customers and promoted sales at the store entrance, and assisted clients during their time in the shop.

Supervised and trained employees on Tim Hortons service standards, managed daily logistics including financial transactions and deposits, and maintained quality customer service.

Prepared quality products, provided quality service to clients, and maintained sanitation and cleanliness standards.

Earned a Master of Library and Information Science from Western University in London, Ontario (2020–2021).

Grade: Honours

Studied History and Global Studies with a minor in Creative Writing and Journalism at Bishop’s University (2017–2020), graduating with honours.