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Bethlehem Tsegai

@bethlehemtsegai

Experienced financial services professional focused on client relations and operational excellence.

United States
Message

What I'm looking for

I seek a client-focused role in financial services that leverages my lending, operations, and project experience, offers growth, and values teamwork and process improvement.

I am a seasoned financial services professional with over ten years of experience in client relations, account management, lending, and operational support. I have a proven track record of meeting and exceeding client expectations, cross-selling products, and supporting complex financial transactions while maintaining strict adherence to policies and a customer-first approach.

I have led system testing and implementation efforts, served as a subject-matter expert, and delivered process improvements that produced significant cost savings. Dependable and adaptable, I work well independently and in teams, and I bring strong communication, training, and project coordination skills to drive branch and organizational goals.

Experience

Work history, roles, and key accomplishments

UU
Current

Member Service Representative III

United States Senate Federal Credit Union

Apr 2018 - Present (7 years 5 months)

Provide member-facing service and sales for deposit and loan products, process account openings and wires, and support branch operations while contributing to branch goals exceeding $10M in deposits and $3M in loans.

Education

Degrees, certifications, and relevant coursework

Bethlehem hasn't added their education

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Tech stack

Software and tools used professionally

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Bethlehem Tsegai - Member Service Representative III - United States Senate Federal Credit Union | Himalayas