Betelhem Kebede

Tired of chasing suppliers, late orders, and unhappy customers? I take that off your plate.
Hello 👋
5+ years in e-commerce operations spanning✔ Supply chain ✔ Fulfillment ✔ Customer support ✔ Product listing and ✔ Meta Ads, I bring structure to stores that need to move fast without dropping details.

I manage the work behind the scenes, including Shopify operations, customer support, B2B customer and client service, order processing, fulfillment coordination, refunds, chargebacks, supplier communication and coordination.

I can support both businesses selling directly to consumers and companies managing wholesale, commercial, or business-to-business customers.

Here is what I can do for your store
✅ Order fulfillment & processing high volume, error-free
✅ B2C & B2B Order Managment
✅ Customer support disputes, refunds, returns, inquiries
✅ SEO Product listing & description writing
✅ Supplier sourcing & coordination
✅ Dropshipping operations: DSers & CJ Dropshipping
✅ Inventory & order tracking
✅ SOP creation & workflow documentation
✅ Meta Ads setup & Optimization
✅ AI image generation for an e-commerce website product image catalog.
✅ Administrative support tasks like email management, calendar scheduling, data entry, and basic customer service correspondence.

What I have delivered in real stores:
🔥 Processed and managed 100+ daily order fulfillments for high-volume dropshipping and DTC brands.
🔥 Handled end-to-end customer support including disputes, refunds, returns and buyer inquiries
🔥 Created and managed social media content for a fashion and luxury home furniture brands
🔥 Written product listings for fashion and clothing e-commerce stores
🔥 Generated 1,500+ AI-enhanced product images for a fashion e-commerce brand using Nano Banana, streamlining catalog and ad creative production at scale.
🔥 Currently managing Supply Chain , Inventory , Store operations and Meta ads for a fashion e-commerce brand

I do not just complete tasks , I understand how e-commerce stores operate end to end and I bring that full picture to every client I work with.

TOOLS & PLATFORMS
Shopify | WooCommerce | DSers | Zendrop | CJ Dropshipping
Re:amaze | Gorgias
Canva | Meta Ads | Slack | Asana | Notion | ClickUp | Capcut
Google Workspace | Zapier | HubSpot CRM | Ship Station | Nano banana | Google Ai studio | AI tools for content & workflow efficiency

Why Work With Me?
• Detail-oriented & highly organized
• Fast communication & reliable turnaround
• Long-term partnership mindset
• Strong initiative works independently or with teams
• Focused on results, not just task completion

✉️ Click “Send a Message” and let’s discuss how I can build a system that actually works for your eCommerce business.
🚀 Ready to start immediately.