Bertram Okene
@bertramokene
Virtual medical assistant specializing in remote front-office support and patient coordination.
NigeriaWhat I'm looking for
I am a highly motivated, detail-oriented virtual medical assistant and receptionist with strong administrative and client-relations experience supporting busy medical practices remotely.
I have managed high-volume inbound calls, appointment scheduling, insurance verifications, and accurate EMR/EHR documentation while using tools such as Zoom Phone, telehealth platforms, Zoho Suite, Microsoft Office, and Google Workspace.
I am committed to HIPAA-compliant, professional patient interactions, fast learning of new software, and delivering dependable front-office support that improves clinic workflows and patient satisfaction.
Experience
Work history, roles, and key accomplishments
Virtual Medical Assistant
Cova Care Health Specialist
Sep 2022 - Mar 2025 (2 years 6 months)
Managed patient front-office support for multiple medical clients remotely, handling high-volume inbound calls, appointment scheduling, insurance verifications, and EMR documentation to ensure accurate records and seamless workflows.
Education
Degrees, certifications, and relevant coursework
UHUniversity of Port Harcourt
Bachelor of Anatomy, Anatomy
2021 -
Pursuing a Bachelor of Anatomy at the University of Port Harcourt with coursework and training relevant to medical support roles.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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