Berta Garrote

Managed long-term B2B client relationships across digital projects, acting as the primary point of contact and ensuring continuity, satisfaction, and successful delivery. Coordinated production and delivery of 600+ podcast episodes across English and Spanish, aligning external collaborators and suppliers.

Managed customer relationships and day-to-day operational support across international retail and service environments in France, Australia, and Switzerland. Acted as primary point of contact for international students, managing admissions and relocation processes.

Supported interior design and architectural projects, contributing to space planning, furniture design, 3D modelling, supplier coordination, and administrative follow-up.

Delivered hands-on customer service supporting customers directly in day-to-day interactions and store operations.

Pursuing an Advanced Diploma in Digital Marketing & E-commerce.

Completed a Bachelor's Degree in Interior Design.