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Bernardo ZacariasBZ
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Bernardo Zacarias

@bernardozacarias

Revenue Management Intern at XOTELS, applying dynamic pricing across independent hotels and tracking performance to spot revenue opportunities.

Spain
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What I'm looking for

I’m seeking a Revenue Management, Pricing, or Commercial Strategy role where I can apply my analytical capabilities, operational depth, and forward-looking strategic vision.

At XOTELS, I execute daily yield management and dynamic pricing strategies across an international portfolio of independent and boutique hotels. I track RevPAR, ADR, and occupancy, and maintain market benchmarks and competitor rate shops to support forecasting.

At Dreams Madeira Resort Spa & Marina, I was part of the pre-opening and opening team and independently ran reservations department operations for six months. At Castanheiro Boutique Hotel, I conducted daily financial night audits; my master’s thesis explored a Web3 online travel agency and new models for hotel distribution.

Experience

Work history, roles, and key accomplishments

DM

Reservation Agent

Dreams Madeira Resort Spa & Marina

Dec 2024 - Dec 2025 (1 year)

Core member of the pre-opening and opening team for a luxury 5-star resort, independently running reservations department operations for 6 months. Partnered daily with the Revenue Director to adjust pricing, manage overbooking risk, and execute upselling initiatives.

CH

Receptionist & Night Auditor

Castanheiro Boutique Hotel

Nov 2023 - Aug 2024 (9 months)

Conducted daily financial night audits, reconciling transactions, verifying revenue ledger accuracy, and auditing guest accounts. Managed autonomous front-office operations across all shifts with full accountability for night security and guest safety.

TH

Marketing Intern

The Views Hotels

Aug 2023 - Aug 2023 (0 months)

Supported marketing activities at The Views Hotels.

CH

Accommodation Department Intern

Castanheiro Boutique Hotel

Jun 2023 - Jul 2023 (1 month)

Interned in the accommodation department at Castanheiro Boutique Hotel.

QL

Food & Beverage Intern

Quinta Jardins do Lago

Jun 2022 - Jul 2022 (1 month)

Interned in the food and beverage department at Quinta Jardins do Lago.

Education

Degrees, certifications, and relevant coursework

Universidade da Madeira logoUM

Universidade da Madeira

Master's Degree, Hospitality Management

2023 -

Master's Degree in Hospitality Management. Thesis on a Business Plan for a Web3 Online Travel Agency, investigating blockchain integration and tokenized loyalty.

Universidade da Madeira logoUM

Universidade da Madeira

Bachelor's Degree, Administration and Hospitality Management

2020 - 2023

Bachelor's Degree in Administration and Hospitality Management.

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