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Bernardo WallisBW
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Bernardo Wallis

@bernardowallis

Background in business operations and technical work, with hands-on AI projects. Interested in remote roles in automation, research, and outreach.

Spain
Message

What I'm looking for

I'm looking for a fully remote role where I can contribute, take on meaningful responsibilities, and continue learning. I'm particularly interested in AI-assisted operations, research, outreach, and automation. I'd like to join a team where I can learn from experienced people, develop practical skills, and grow professionally while contributing to real projects.


I've always been naturally drawn to technology, from building and maintaining my own PCs to exploring new software and, more recently, experimenting with AI tools and automation.

My professional background spans business operations, administration, customer service, and audiovisual production. I've worked with business documentation, logistics, commercial proposals, and technical software, gaining experience in environments that require organization, problem-solving, and the ability to learn new systems.

Lately, I've been particularly interested in the practical applications of AI. I've built a website using AI-assisted tools and am currently developing Fiora Ops, a project exploring how AI and automation can be integrated into everyday business workflows.

I'm looking to build my career in a remote, technology-driven environment, whether that's through AI-assisted research, business operations, outreach and partnerships, or workflow automation. I'm fluent in English and Spanish, comfortable working independently, and enjoy learning new technologies and figuring out how to put them to practical use.

Experience

Work history, roles, and key accomplishments

PI

Customer Service & Operations

Pink’s!!

Nov 2025 - Jun 2026 (7 months)

Handled customer orders and enquiries in a high-volume restaurant. Processed payments through the POS system and carried out cash-register opening and closing tasks.
Coordinated with kitchen and floor colleagues during busy shifts and supported stock checks and replenishment.

PI

Customer Service & Operations Associate

Pink's!!

Jan 2025 - Jan 2026 (1 year)

Provided customer service and supported operations at Pink's!!.

CF

Administrative & Operations Assistant

Crostata Fiora

Jan 2021 - Dec 2024 (3 years 11 months)

Provided administrative and operational support at Crostata Fiora, assisting with day-to-day office and operational tasks.

CG

Administrative & Customer Sales Assistant

Crostata Fiora (Azukar Gourmet)

Oct 2022 - Oct 2024 (2 years)

Processed invoices and delivery notes and maintained employee documentation and digital files. Supported distribution logistics and helped prepare commercial proposals for retail chains.
Handled customer sales enquiries alongside day-to-day administrative work.

TL

Learning Support Assistant (Shadow Teacher)

The Community for Learning

Jan 2022 - Jan 2024 (2 years)

Provided one-to-one academic support in an English-speaking school, adapting explanations and learning activities to the student’s needs and pace.
Worked with teachers to support classroom participation and progress in reading, writing and mathematics.

AL

Client Support Trainee — Verizon Account

Alorica

Oct 2022 - Oct 2022 (0 months)

Completed a three-month client support training program for Alorica’s Verizon account.

CE

Technician — Behavioral Data Support

Centro de Orientacion Psicologia y Educativa

Nov 2021 - Jan 2022 (2 months)

Recorded behavioral data manually during therapy sessions and maintained progress records to support the clinical team’s follow-up.

PE

Audio Post-Production Intern

Pecera Estudio

Jan 2026 - Present (9 months)

Assisted with audio post-production tasks at Pecera Estudio, supporting the studio's production workflow.

Education

Degrees, certifications, and relevant coursework

IM

Instituto del Cine Madrid

Diploma in Audiovisual Media, Audiovisual Production — Professional Sound

2024 - 2026

Diploma in Audiovisual Media with a focus on Audiovisual Production and Professional Sound, completed in 2026.

UI

Universidad Iberoamericana

Undergraduate Studies in Psychology, Psychology

2021 - 2024

Undergraduate studies in Psychology at Universidad Iberoamericana from 2021 to 2024.

TL

The Community for Learning

High School Diploma, General Studies

Completed high school education and earned a High School Diploma.

UI

Universidad Iberoamericana

Undergraduate studies — six semesters completed, Psychology

2021 - 2024

Completed six semesters of undergraduate study in Psychology.

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