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@bernadettesyluancia
Experienced Senior Associate specializing in workforce management and resource analysis.
As a Senior Associate with extensive experience in workforce management, I have honed my skills in ensuring compliance with business rules and regulatory requirements. My role at Ernst & Young involved coordinating with project managers to capture demand projections and understand the intricacies of staffing needs. I take pride in my ability to identify actionable demands and provide best-fit staffing options, ensuring that projects are adequately supported by skilled professionals.
Throughout my career, I have consistently met key performance indicators, including employee utilization and demand fulfillment rates. My commitment to excellence is reflected in my ability to resolve scheduling conflicts promptly and mentor associates within my team. With a Bachelor of Science in Industrial Engineering, I leverage my educational background to enhance operational efficiency and drive results in a fast-paced environment.
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Work history, roles, and key accomplishments
Ernst & Young
Jan 2020 - Oct 2023 (3 years 9 months)
As a Senior Associate, I ensured compliance with WFM business rules and regulatory requirements. I coordinated with project managers to capture demand projections and identify staffing options based on skills and experiences. I also supervised and mentored team associates while meeting KPIs related to employee utilization and demand fulfillment.
Degrees, certifications, and relevant coursework
Bachelor of Science, Industrial Engineering
2014 - 2019
Completed a Bachelor of Science in Industrial Engineering, focusing on optimizing complex processes and systems. Developed skills in data analysis, project management, and resource allocation.
Software and tools used professionally
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