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Benyas Negussie

@benyasnegussie

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Experienced sales development representative with a focus on data analysis.

Ethiopia

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What I'm looking for

I am looking for a role that values data-driven decision-making and offers opportunities for professional growth.

I am a dedicated sales development representative with a strong background in data analysis and business optimization. My experience at Pamuda PLC has equipped me with the skills to enhance CRM systems and drive significant revenue growth. I take pride in my ability to redesign workflows and implement automation, which has led to a remarkable 43% increase in lead conversion rates.

My expertise in predictive analytics has allowed me to build churn prediction models that effectively reduce customer attrition by 22%. I am passionate about leveraging data to inform strategic decisions and improve business processes. I have been recognized as the Analyst of the Year for my contributions, including the development of a client insights dashboard that streamlined decision-making by 30%.

Experience

Work history, roles, and key accomplishments

Senior Business Analyst

Pamuda PLC

Jan 2021 - Present (5 years 5 months)

Redesigned Salesforce workflows, automating lead scoring and nurturing campaigns, resulting in a 43% increase in lead conversion rates and 16% in incremental revenue (2023). Built churn prediction models using Python and Power BI, reducing customer attrition by 22% through targeted retention strategies. Eliminated 25+ hours/week of manual data entry by implementing Zapier and Power Automate integr

Salesforce HubSpot Microsoft Dynamics 365 Pipedrive Power BI Tableau Advanced Excel SQL Python Zapier Microsoft Power Automate Airtable

Education

Degrees, certifications, and relevant coursework

Queens College

Bachelor of Business Management, Business Management

2018 - 2021

Activities and societies: Salesforce Certified Administrator (SCA), HubSpot CRM Certification, Microsoft Power BI Data Analyst Associate, Google Analytics Advanced

Completed a comprehensive curriculum in business management. Acquired skills in various business functions and management principles.