Ben Rosenthal
@benrosenthal
I lead enterprise CRM delivery, Agile projects, and startup operations from launch to scale.
United StatesWhat I'm looking for
I lead complex project lifecycles spanning enterprise software, franchise operations, clean energy, and brand protection. At Empower Brands, I built and maintained CRM software supporting sales, operations, and billing across 91 franchise offices on four continents.
I translate technical requirements into business outcomes through Agile and Scrum delivery, user stories, data models, reporting dashboards, stakeholder training, and product roadmapping. My work increased CRM user adoption by 35% year over year and earned $50K in achievement bonuses across five 2022 product deployments.
As Owner, Operations & Project Manager for Gatsby Glass of Buckhead, I launched and ran a new franchise territory, leading a five-person team, vendor relationships, P&L, compliance, and project delivery. I grew the territory to six-figure first-year revenue, helped it earn Atlanta's #1 glass and mirror shop ranking, and built a 53-review five-star Google reputation.
I've also managed a $4.8M client portfolio at OpSec Security–MarkMonitor, securing a $600K Fortune 50 renewal, and led UAT testing and website-development coordination for Swell Energy's virtual power plant platform.
Experience
Work history, roles, and key accomplishments
Owner, Operations & Project Manager
Gatsby Glass of Buckhead
Jan 2024 - Dec 2026 (2 years 11 months)
Directed daily operations for a newly launched franchise territory, overseeing a 5-person team and managing full P&L and vendor relationships. Grew the territory to six-figure first-year revenue and achieved #1 market ranking.
Education
Degrees, certifications, and relevant coursework
Boise State University
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration.
Boise State University
Master of Business Administration, Business Administration
2016 - 2019
Grade: 3.84
Activities and societies: N/A
Master of Business Administration and a Bachelor of Business Administration
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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