Hetal Gandhi
@hetalgandhi
Project Manager with 5+ years leading Agile/Scrum and SDLC-driven SaaS delivery, boosting predictability, transparency, and risk control.
United StatesWhat I'm looking for
I’m a Project Manager with 5+ years leading Agile, Waterfall, and SDLC-driven software delivery across SaaS, API integration, and CRM workflow automation. I focus on structured sprint planning, Jira governance, and KPI-based visibility to improve release predictability and stakeholder alignment.
In my recent enterprise SaaS role, I directed cross-functional delivery programs, reducing manual handoffs by 40% and accelerating approval cycles by 27%. I also governed budgets, risks, and resource allocation across cloud-enabled streams, cutting schedule variance by 22% while maintaining 95% milestone adherence.
I bring a strong execution mindset and modern documentation practices, implementing AI-assisted status reporting using ChatGPT, Claude AI, and Confluence templates to save 10+ hours weekly. Earlier in my career as a Project Coordinator, I improved sprint completion rates, clarified requirements faster, strengthened delivery dashboards, and reduced rework through tighter impact analysis and approval workflows.
Experience
Work history, roles, and key accomplishments
Directed enterprise SaaS delivery programs across Agile Scrum teams, improving release predictability by 32% through structured sprint planning, Jira governance, and KPI tracking. Reduced manual handoffs by 40% and accelerated stakeholder approval cycles by 27% via cross-functional orchestration of API integration and CRM workflow automation.
Project Coordinator
InfiniteInfolab
Aug 2020 - Feb 2022 (1 year 6 months)
Coordinated end-to-end SDLC execution for web and SaaS product initiatives, improving sprint completion rates by 28% through backlog refinement, dependency tracking, and Agile ceremonies. Reduced requirement clarification delays by 35% and increased delivery acceptance rates by facilitating cross-functional stakeholder communication and change request impact analysis.
Project Coordinator
OrionTechnolab
Jan 2017 - Jul 2020 (3 years 6 months)
Supported Waterfall and Agile project execution for custom software delivery engagements, improving timeline adherence by 25% through structured project planning and milestone tracking. Reduced coordination gaps by 30% by maintaining schedules and delivery trackers, and cut last-minute delivery defects by 20% through deployment coordination and UAT readiness support.
Education
Degrees, certifications, and relevant coursework
Gujarat Technological University
Bachelor of Engineering (B.E.), Electrical Engineering
Earned a Bachelor of Engineering (B.E.) in Electrical Engineering from Gujarat Technological University in 2016.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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