At MCM Retail Group Inc. / Firearmland, I managed firearm listings for auctions to help maximize visibility and attract bidders. I also processed orders and coordinated shipping.
At Wonders Corporation and Agents Only PH, I worked as a Team Leader/Supervisor. I led daily workflows, trained team members, monitored performance, and managed shift coverage.
At Teledirect Philippines, I handled customer and technical service issues for Apple products. At Accenture Philippines, I provided customer and technical support for Google Play.
Earlier, I handled technical support for a major Australian ISP as a Team Leader at Telstra w/ Teleperformance and Teletech, and worked as a Circuit Tester and dispatcher. At Etelecare Philippines, I provided Quickbooks technical support.
