Open to opportunities

Ben Nydegger

@bennydegger

Message

As someone with a reading comprehension disability, my needs deeply influenced my minimalist design philosophy.

United States

Message

What I'm looking for

I'm seeking a design or digital marketing role where I can lead end-to-end visual and web projects, apply UX and analytics skills, collaborate with cross-functional teams, and work with organizations that value craft and clear communication.

I am a graphic designer and digital marketer with over ten years of experience producing print, web and mass-communication projects for museums, medium-size businesses, dealerships and entertainment venues. I develop, design, and manage large projects end-to-end while maintaining strong client relationships.

I bring hands-on expertise with Adobe Creative Suite, Google Analytics and Microsoft tools and hold a Google UX Design certification; I create low- and high-fidelity interfaces and optimize website content to improve engagement. I thrive on clear communication, problem-solving and delivering remarkable customer experiences.

Experience

Work history, roles, and key accomplishments

Graphic Designer and Illustrator

Nydegger Design

Aug 2008 - Dec 2009 (1 year 4 months)

Designed and illustrated projects for museums and mid-size businesses, managing large print and digital deliverables. Maintained long-term client relationships and ensured timely project delivery.

Graphic Design Illustration Adobe Creative Suite Print Production Branding Project Management Client Communication

Claim Specialist - Property

State Farm

Feb 2020 - May 2025 (5 years 3 months)

Investigated, evaluated, negotiated, and settled auto and property claims; verified coverage, legal liability, and extent of damage, and compiled electronic records to support timely claim resolution.

Customer Communications Claims Investigation Liability Assessment Claim Negotiation Claims Settlement Policy Interpretation Electronic Records Research Documentation

Bank Customer Service Rep

State Farm

Dec 2018 - Feb 2020 (1 year 2 months)

Deliver remarkable customer experience.
Applied knowledge of policies procedures, laws, and banking regulation when assisting customers.
Used various electronic resources for bank handling.

Sales

Social Media and Supervisor

Pheasant Lanes Family Fun Center

May 2015 - May 2018 (3 years)

Management of social media content, supervisor across three departments.

Adobe Creative Suite Facebook Ads Facebook Advertising Google Analytics Google Sheets Google Ads

Associate

Randstad

Oct 2012 - Jul 2014 (1 year 9 months)

Data entry, project coordinator.

Microsoft Visio

Online Coordinator and Sales

Rebbec Motor Company

Dec 2009 - Jun 2012 (2 years 6 months)

Coordinated website optimization, content updates, and vendor coordination to support online sales. Managed customer email communications for sales and mass communications.

Customer Communications Website Optimization Content Management Email Marketing Sales Support CMS Email Campaigns Vendor coordination

Sales Consultant

Saturn of Bloomington Normal

Aug 2009 - Oct 2009 (2 months)

Provided sales and customer service at a dealership, assisting customers with vehicle selection and closing sales.

Sales Customer Service Negotiation Lead Qualification Closing Product Knowledge Cash Handling CRM

Graphic Designer

Heartland Printing

Apr 2007 - Jul 2008 (1 year 3 months)

Management of multiple projects in a variety of stages from printing, bindery, and lamination. Mail merge and variable print

Sales Adobe Creative Suite

Graphic Designer

Progressive Impression International

Apr 2004 - Apr 2007 (3 years)

Provided custom print advertisement design for State Farm Insurance agents, producing print-ready ads and marketing collateral.

Print Design Adobe Photoshop Adobe Illustrator InDesign Layout Typography Prepress Branding

Computer Operator

Illinois State University

Nov 2001 - Apr 2004 (2 years 5 months)

Provided customer service to students, faculty, and staff and executed nightly computer operations to maintain routine processing and system availability. Performed monitoring, troubleshooting, and incident escalation during overnight operations.