Looking for a job

Benjamin Santibanez

@benjaminsantibanez

Message

I turn product and operational data into measurable business decisions.

Chile

Message

What I'm looking for

I'm looking to apply product analytics, predictive modeling, and AI-enabled automation to solve complex business problems, build reliable data foundations, and turn quantitative evidence into high-impact decisions.

At Mercado Libre, I support strategy and growth decisions across Latin American real estate markets through product impact analysis, reliable BigQuery datasets, and root-cause analysis of high-volume event streams. I also built an anomaly detection model for real estate leads that automated operational alerts using Claude Code, n8n, Claude Routines, and Slack.

Previously at Uber and EY, I improved search and catalog performance, developed fraud detection models for healthcare claims, and built analytics solutions for business decisions. My work has reduced Search Without Results from 63% to 32%, lifted Add-to-Cart rates by 12 percentage points, and identified 34.2% of new fraudulent medical leave cases.

Experience

Work history, roles, and key accomplishments

Senior Analyst, Strategy & Growth

Mercado Libre

Oct 2025 - Jun 2026 (8 months)

Conducted product impact analysis for strategic decision-making across multiple countries. Built anomaly detection models and centralized datasets in BigQuery to support operational decisions.

BigQuery Claude Code N8n Slack Data Analysis Anomaly Detection Data Quality Root Cause Analysis

Catalog Analyst

Uber

Apr 2024 - Sep 2025 (1 year 5 months)

Responsible for data analysis and operational KPI tracking for Grocery & Retail verticals. Designed automated processes in BigQuery and led search friction analysis to improve product discoverability.

BigQuery SQL Data Analysis KPI Tracking Search Optimization Backend Logic Data Discrepancy Investigation

Staff in Technology Consulting

Sep 2022 - Apr 2024 (1 year 7 months)

Developed predictive models for fraud detection in medical leave claims, generating significant savings. Participated in applied analytics projects for healthcare clients and contributed to data governance programs.

predictive modeling Machine Learning Fraud Detection Data Governance Power BI Data Analysis

Retail Intern

Dunnhumby

Jul 2021 - Jan 2022 (6 months)

Internship in retail analytics, supporting data analysis and business insights.

Sales Intern

PedidosYa Chile

Dec 2020 - Feb 2021 (2 months)

Internship supporting sales operations and data analysis.

Education

Degrees, certifications, and relevant coursework

Universidad Adolfo Ibáñez

Master of Science, Business Analytics

2022 - 2023

Grade: Top GPA (1/54)

Activities and societies: Teaching Assistant in Data Reasoning

MSc. in Business Analytics with top GPA in the program (1/54). Served as Teaching Assistant in Data Reasoning.

Universidad Adolfo Ibáñez

Bachelor of Science, Economics and Business Administration

2018 - 2022

Grade: Honor Distinction and Academic Honor Scholarship

Activities and societies: Teaching Assistant in Calculus II and Mathematical Economics

B.Sc. in Economics and Business Administration with Honor Distinction and Academic Honor Scholarship. Served as Teaching Assistant in Calculus II and Mathematical Economics.