At Claro Chile, I managed and expanded the client portfolio in the CRM system, keeping prospect information up to date. I also analyzed customer accounts to identify issues, commercial opportunities, and service needs.
At Xiaomi Chile, I prepared commercial metric reports using market and competitor tracking. I analyzed store and retail channel data to support brand positioning and market share strategies.
At Le Wagon School, I completed a Data Science certification and worked on Customer Scanner, a team capstone project focused on data analysis and business insights. My training covered Python, SQL, Jupyter Notebook, Google Cloud, Git, GitHub, Matplotlib, Seaborn, A/B Testing, Machine Learning, and Power BI.
