Benjamin Effiong - Social Media Manager - Roosewood Project Management Services | Himalayas
Benjamin EffiongBE
Open to opportunities

Benjamin Effiong

@benjamineffiong

Detail-oriented Customer Care Executive and Social Media Manager.

United Arab Emirates

What I'm looking for

I seek a role that fosters growth, creativity, and a collaborative culture.

I am a highly motivated Customer Care Executive and Social Media Manager with a strong passion for delivering outstanding customer experiences. My career spans several years, during which I have honed my skills in CRM software, social media management, and content creation. I am dedicated to providing excellent support and contributing to brand success.

Currently, I serve as a Social Media Manager for Roosewood Project Management Services and Travel Buddy, where I manage social media content and analyze performance metrics to enhance engagement. My previous experience as a Customer Care Executive at The Roosewood Group has equipped me with the ability to maintain accurate records, manage customer inquiries, and provide administrative support efficiently. I thrive in dynamic environments and am committed to building vibrant online communities.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

LI

Lobster Ink

Diploma, Hospitality Management

2015 -

Completed a Diploma in Luxury Hospitality Management, gaining skills in high-end customer service and hospitality operations.

FT

Federal College of Fisheries and Marine Technology

National Diploma, Nautical Science

2012 -

Completed a National Diploma in Nautical Science, focusing on maritime studies and practices.

MI

Metsab Computer Institute

Diploma, Desktop Publishing

2010 -

Obtained a Diploma in Desktop Publishing, focusing on graphic design and publishing software.

MS

Makun High School

Senior School Certificate, General Studies

2005 - 2011

Achieved a Senior School Certificate, completing secondary education with a focus on general studies.

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