Open to opportunities

Fabiano Nava

@fabianonava

Message

Dynamic Head of UX Design with proven leadership in user-centric solutions.

Australia

Message

What I'm looking for

I seek a role that fosters innovation, collaboration, and user-centered design principles.

I am a dynamic Head of UX Design with a proven ability to lead cross-functional teams and strategically elevate organizational UX maturity. My expertise lies in delivering user-centric solutions for complex enterprise and government projects. Renowned for facilitating design-thinking workshops, I have driven innovative outcomes through collaboration with technical, business, and executive stakeholders.

Adept at aligning user needs with business goals, I have successfully scaled design teams and championed emerging technologies to transform service delivery. My key achievements include delivering UX strategies that increased user adoption by 20%–30% across multiple platforms and mentoring internal teams to grow organizational UX maturity.

Experience

Work history, roles, and key accomplishments

Current

Freelance UX & Service Design Consultant

Current

Self-employed

Feb 2024 - Present (1 year 4 months)

As a freelance consultant, I specialize in addressing complex challenges for clients across diverse industries, implementing innovative service designs and user-centric platforms to ensure measurable improvements in customer and business outcomes.

User Centered Design Prototyping Stakeholder Engagement Service Design Design Thinking UX Strategy Accessibility Standards

Lead UX/Product Designer

Coles

Jan 2023 - Jan 2024 (1 year)

Directed UX/UI operations for the Drink St app, aligning cross-team efforts to deliver intuitive, accessible, and scalable digital solutions while introducing low-code prototyping techniques.

UX Design Frameworks Accessibility Standards Low Code Usability Testing Digital Cross Functional Collaboration

Head of Product Design

YouPay

Jul 2021 - Sep 2022 (1 year 2 months)

Orchestrated the entire design ecosystem for YouPay, balancing user needs with business goals to craft scalable, intuitive solutions while managing a high-performing design team.

Product Design Team Management Design Strategy Customer Retention

UX Lead/Product Designer

Queensland Health

Dec 2020 - Jul 2021 (7 months)

Spearheaded the development and adoption of the Queensland Health Design System, conducting user research and producing graphic design artifacts to improve design alignment.

Design Systems User Research Usability Testing Graphic Design Prototyping Wireframing Training

Principal UX/UI Designer

BHP

Nov 2019 - Dec 2020 (1 year 1 month)

Spearheaded the UX/UI strategy for global transformation projects at BHP, integrating service design methodologies and leading the UX Community of Practice globally.