Xu Lu
@luluxu
End-to-end product designer and UX researcher, turning ambiguity into buildable solutions.
What I'm looking for
I’m a product designer who works across the full arc—from discovery research and service design through to UX/UI and AI-assisted front-end development. I take products from an ambiguous brief to a tested, buildable solution without losing the thread, centering my work on how people navigate complex systems and decisions.
My experience spans leading end-to-end design at Macquarie University (including redesigning student onboarding journeys for around 30,000 students, plus a mobile app for belonging and community connection) and co-designing a sustainability and traceability product for Big W at frog/Capgemini. I also run an independent practice where I lead UX/UI and front-end development, pairing user research and usability testing with Figma systems and custom websites built in HTML, CSS, and JavaScript—using Claude and ChatGPT to accelerate prototyping and iteration. I hold a Master of Interaction Design and a Master of Social Work, and I bring an emotional, human-centered approach to what people actually need from an experience.
Experience
Work history, roles, and key accomplishments
Established an independent product (UX/UI) design and web design practice serving wellness practitioners and creative brands — taking on client projects while developing a self-initiated documentary storytelling project.
● Led end-to-end UX/UI design and front-end development for personal brands and digital products, from discovery through to launch.
● Conducted user research, discovery workshops
● Led discovery for the Climate Activate Decision Support Tool — a complex work flow product for environmental sector stakeholders.
● Conducted stakeholder and user research, turning insights into user flows and product requirements.
● Designed prototypes from low to high fidelity, refining product design as the product developed.
● Worked closely with a cross-functional team to align on requireme
● Led experience design for the SJET "Starting & Belonging" initiative, focused on improving digital onboarding for new students.
● Conducted user research and synthesised insights into future-state service flows and product requirements.
● Designed and tested web and mobile wireframes, refining navigation, information architecture, and interaction clarity.
● Facilitated co-design, competitor benc
● Conducted qualitative and quantitative research to identify usability gaps across complex digital services.
● Synthesised research insights into user fl ows and interaction requirements aligned with business and technical constraints.
● Designed wireframes and prototypes to validate product direction with stakeholders from NSW Electoral Commission.
● Designed a product solution for Big W to surf
Education
Degrees, certifications, and relevant coursework
University of Sydney
Master of Interaction Design & Electronic Arts | Human Computer Interaction
2019 - 2020
- UX & UI (Research, Ideation, Prototyping, Development)
- Design computing (Processing & p5 js - Creative Coding Libraries)
- 3D animation & motion design (Unity 3D, After Effects & Premier Pro, Rhino)
- Front end coding (HTML, CSS, Javascript) - Self-study
The University of Sydney
Master of Interaction Design & Electronic Arts, Human-Computer Interaction (HCI)
2019 - 2020
Completed a Master program focused on interaction design and human-computer interaction (HCI), covering UX/UI research, ideation, prototyping, and front-end coding. Also studied design computing and creative coding, plus motion/3D tools including Unity and After Effects.
Flinders University
Master of Social Work - MSW
2014 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
luluxu.netPortfolio
luluxu.netSocial media
Job categories
Skills
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