Becca Richardson

Managed warehouse operations including receiving, scheduling, and shipping. Conducted inventory checks, scheduled production, and communicated with sales and purchasing departments. Oversaw department capacity and ran reports for production tracking.

Responsible for patient insurance verification, scheduling appointments, and coordinating with branch offices on billing and financial matters.

Managed insurance benefits, explained coverage to patients, set up payment arrangements, and scheduled surgeries and office visits.

Handled insurance claims, processed EOBs, and provided patient support through communication and follow-up.

Managed collections, customer service inquiries, and account activations, ensuring customer satisfaction and timely payments.

Worked with patients on insurance claims, coordinated with doctors for necessary documentation, and adjusted claims as needed.

Oversaw store operations including managing shifts, handling deposits, and ensuring inventory levels were maintained.

Completed high school education with a focus on foundational skills necessary for further education and career development.

Studied Billing and Coding to gain skills in medical billing processes and coding systems.