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B ChandlerBC
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B Chandler

@bchandler

I build governance, operating cadence, and recovery programmes across complex public-sector transformation.

United Kingdom
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What I'm looking for

I'm looking to lead complex transformation, service redesign, governance, and recovery programmes where I can translate strategy into operating plans, build capability, and influence senior stakeholders across organisational boundaries.

I've led transformation and service redesign across NHS organisations, most recently as Programme Director for outpatient reform across three newly merged Trusts at The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust.

I built the first interface between Group direction and site-level delivery, established cross-site governance and reporting, and secured a capped £250,000 Blue Prism RPA funding bid. I also shaped a waiting-list validation and triage model and designed practical ways to engage clinical leaders without relying on formal authority.

At NHS Norfolk and Waveney ICB, I progressed from project delivery into budget, governance, and regional transformation leadership. I managed governance, forecasting, and audit accuracy for a circa £1.5 million budget; secured national funding for a system-level workforce pilot; coached project managers; and led a graduate-role pilot across more than thirty teams.

My six years as a Captain in the Royal Tank Regiment underpin how I lead in ambiguity: planning, risk management, multi-agency coordination, and building new capabilities from scratch. I've commanded teams of up to thirty people, delivered a £500,000-plus international exercise, and received a Chief of the General Staff commendation for operational command during a live national incident response.

Experience

Work history, roles, and key accomplishments

TT

Head of Transformation and Change Practice

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trus

Nov 2025 - Jul 2026 (8 months)

Programme Director for the outpatient reform workstream of a transformation portfolio spanning three newly-merged organisations. Established governance cadence and ways of working with a cross-site programme team from a standing start.

Education

Degrees, certifications, and relevant coursework

University of Liverpool logoUL

University of Liverpool

Master of Planning, Town and Regional Planning

Master's level education in Town and Regional Planning.

Tech stack

Software and tools used professionally

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