Bayron Vega
@bayronvega
Operations Coordinator with remote client intake and case management experience who kept Filevine case files organized and follow-ups on track.
HondurasWhat I'm looking for
At Gonzalez & Cartwright Law Firm, I conducted client intake interviews for personal injury claims and managed case files in Filevine. I requested and tracked supporting records to assist with liability investigation and case development.
I communicated with clients, attorneys, medical providers, and insurance adjusters to coordinate documentation and move cases forward.
At Stafi Live, I scheduled client appointments, managed calendars, and maintained client records and filing systems for day-to-day operations.
As a Supervisor at Care Solace, I coached team members, delegated tasks, and provided feedback to improve efficiency and service standards.
Experience
Work history, roles, and key accomplishments
Intake Specialist & Case Manager
Gonzalez & Cartwright Law Firm
Sep 2025 - Mar 2026 (6 months)
Conducted detailed client intake interviews, collecting accident facts, injury details, and insurance information to initiate personal injury claims. Managed and updated case files in Filevine, ensuring accurate documentation, timely follow-ups, and organized case progression.
Intake Specialist & Receptionist
Stafi Live
Jun 2024 - Jun 2025 (1 year)
Scheduled and coordinated client appointments while managing calendars and ensuring smooth day-to-day operations. Handled front-line communication with clients, addressing inquiries with patience, empathy, and attention to detail.
Supervisor
Care Solace
Dec 2020 - May 2024 (3 years 5 months)
Delivered exceptional customer service in a fast-paced retail environment, consistently meeting and exceeding customer satisfaction goals. Managed team performance through dynamic leadership and coaching, developing action plans to improve efficiency and service standards.
Education
Degrees, certifications, and relevant coursework
Saint Peter's Academy
High School Diploma, General Studies
2016 - 2018
Completed high school education at Saint Peter's Academy from 2016 to 2018.
Saint Peter's Academy
Middle School Diploma, General Studies
2013 - 2015
Completed middle school education at Saint Peter's Academy from 2013 to 2015.
Saint Peter's Academy
Elementary School Diploma, General Studies
2007 - 2012
Completed elementary school education at Saint Peter's Academy from 2007 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
Salary expectations
Job categories
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