Basudev Epili
@basudevepili
IT operations professional with 16+ years' experience in backup, DR, and service delivery.
GermanyWhat I'm looking for
I am an IT operations professional with over 16 years of experience in enterprise IT support, system operations, backup and recovery, disaster recovery planning, and service delivery. I have designed and tested backup and restore strategies, managed enterprise backups across databases, file systems, and operating systems, and run DR operations to maintain business continuity during production outages.
As a Certified Scrum Master with training in ITIL v4 and PRINCE2 Agile, I coordinate cross-functional teams, lead operational meetings, deliver reporting and analysis, and support UAT and client-side testing. I seek to bring strong stakeholder communication, incident and problem management, and project coordination skills to IT Operations, Technical Services, or Project Coordinator roles in Germany.
Experience
Work history, roles, and key accomplishments
Associate Technical Services Engineer
Fujitsu Consulting India Pvt. Ltd.
Mar 2018 - Present (7 years 10 months)
Coordinated cross-functional operational meetings and delivered daily reports to ensure SLA compliance; designed and tested backup/restore strategies and ran DR site services during production outages to maintain business continuity.
Computer Operations Officer
NSDL E-Governance Infrastructure Limited
Apr 2015 - Mar 2018 (2 years 11 months)
Led commissioning of a new DR site, created SOPs and rotation schedules for 24x7 availability, and managed user administration, security controls, and backups to ensure high availability.
Data Center Operator
Six Sigma Soft Solutions Pvt. Ltd.
Nov 2011 - Mar 2015 (3 years 4 months)
Operated data center systems and supported daily operations, monitoring, and incident resolution to maintain service continuity.
Engineer - Desktop Management
Wipro InfoTech
Aug 2009 - Aug 2011 (2 years)
Provided desktop management engineering support including endpoint administration, troubleshooting, and user support to maintain desktop service levels.
Data Center Operator
Allied Digital Services Ltd.
Jul 2008 - Feb 2009 (7 months)
Performed data center operational tasks including monitoring, backups, and basic incident handling to support infrastructure availability.
Education
Degrees, certifications, and relevant coursework
UMUniversity of Mumbai
Master of Information Management, Information Management
Completed a Master of Information Management program, graduating in March 2021.
UMUniversity of Mumbai
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce degree, graduating in March 2006.
Availability
Location
GermanyAuthorized to work in
Job categories
Skills
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