Balaji Thirumalai Ramesh

Led the end-to-end management of strategic IT projects, ensuring successful delivery on time and within budget. Guided and mentored a team of IT professionals, fostering a collaborative environment and improving team performance. Provided expert consultation on IT solutions, aligning technological strategies with business objectives.

Supported the development and maintenance of ISO standards, ensuring continuous compliance with information security protocols. Conducted internal audits and prepared documentation, identifying areas for improvement and strengthening security postures. Collaborated with IT and management teams to implement security policies and procedures, raising awareness of best practices.

Delivered dedicated technical and IT support to high-profile executive staff, resolving issues with discretion and urgency. Provided a seamless technical experience for senior leadership, managing hardware, software, and networking needs. Acted as a key liaison between executives and the IT department, translating technical requirements into clear solutions.

Resolved complex technical issues as a senior-level escalation point for the IT support team. Supported a critical network engineering project, enhancing skills beyond standard IT support.

Provided comprehensive IT support, troubleshooting hardware, software, and network connectivity issues for the DFSI team. Completed a 6-month international deployment to Singapore, supporting critical project implementation.

Monitored and maintained the operational integrity of datacenter equipment and infrastructure. Executed routine maintenance tasks and responded to alerts to ensure continuous system availability.

Completed a Bachelor of Engineering in Electronics and Communication Engineering. This program provided a strong foundation in electronic systems and communication technologies.