At Access Healthcare Physicians, I led the end-to-end patient intake process and reviewed clinical information against medical necessity criteria. I also monitored team turnaround times for insurance verifications and prior authorizations.
I supervised intake workflows and served as a liaison among providers, insurance payers, and patients, resolving over 90% of coverage discrepancies on first contact.
At Tapia Internal Medicine Clinic, I scheduled patients, processed referrals, and secured prior authorizations for procedures. I also verified insurance coverage to support timely access to specialized care.
