Barbara NyaundiBN
Open to opportunities

Barbara Nyaundi

@barbaranyaundi

Results-driven sales representative focused on exceptional customer satisfaction.

Kenya
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a results-driven professional with a strong focus on delivering exceptional customer satisfaction. My experience spans various roles in sales and customer relations, where I have successfully managed concerns and resolved conflicts to maximize customer satisfaction. I pride myself on my outgoing and friendly demeanor, which has allowed me to excel in providing top-notch customer service and administrative support.

In my recent role as a Sales Representative at United Millers, I increased sales by offering tailored advice on purchases and promoting additional products. I consistently achieved monthly sales goals by effectively communicating product benefits and enrolling new clients. My dedication to outstanding service delivery has resulted in excellent client satisfaction ratings, which I consider a testament to my commitment to customer care.

With a Bachelor of Science in Forensic Science from Kirinyaga University, I bring a unique perspective to my work. I am proficient in various administrative tasks, including calendar management, data entry, and database administration. I am eager to leverage my skills and experience in a dynamic environment that values customer satisfaction and professional growth.

Experience

Work history, roles, and key accomplishments

MP

Receptionist Assistant

Mads Productions

May 2022 - Nov 2022 (6 months)

Maintained order and cleanliness of reception area for professional and inviting atmosphere. Managed multi-line telephone system and greeted claimants during office visits. Prepared, collected and distributed outgoing and incoming mail and packages.

UG

Sales Representative

United Millers Geerani

Jan 2022 - Apr 2022 (3 months)

Increased sales by offering advice on purchases and promoting additional products. Achieved monthly sales goals by promoting product benefits and enrolling new clients. Retained excellent client satisfaction ratings through outstanding service delivery.

AS

Sales Representative

Afresa Sacco

May 2020 - Sep 2020 (4 months)

Increased sales by offering advice on purchases and promoting additional products. Achieved monthly sales goals by promoting product benefits and enrolling new clients. Retained excellent client satisfaction ratings through outstanding service delivery.

Education

Degrees, certifications, and relevant coursework

KU

Kirinyaga University

Bachelor of Science, Forensic Science

2017 - 2021

Grade: Second Class Upper Division

Studied Forensic Science at Kirinyaga University. Achieved a Second Class Upper Division.

Tech stack

Software and tools used professionally

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