Barbara Meisen

At COCHA, I assisted travelers by WhatsApp and phone, managed changes to air and ground services, and followed up on complex cases by email.

I also advised passengers on destination documentation and entry requirements, sent invoices and vouchers, and updated services in the internal system. I coordinated requests with Sales, Finance, Billing, and Operations.

At Almundo.com, CVC corp., I handled post-sale support for air, hotel, cruise, and tour package reservations. I assisted travelers at their destinations, managed bookings in Amadeus, Sabre, and Worldspan, and coordinated flight and service changes.

Earlier, at Manuel Tienda León and Despegar.com, I supported passengers with inquiries, sales, reservations, ticketing, payments, and rebookings. I’m looking for a new challenge in customer service, sales, reception, or administration where I can apply my knowledge and continue developing.