Open to opportunities

Bakari Copeland

@bakaricopeland

Message

Energetic professional basketball player with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills in a dynamic environment, where I can contribute to team success and continue to grow professionally.

I am an energetic self-starter with a passion for customer service and a diverse background in retail, fulfillment, and athletics. My experience as a Retail Sales Consultant at AT&T Mobility allowed me to excel in a fast-paced environment, where I consistently met and exceeded sales objectives. I pride myself on my ability to build strong relationships with customers, ensuring their needs are met and fostering loyalty through exceptional service.

In addition to my retail experience, I have worked in various roles that require teamwork and effective communication, such as my time as a Fulfillment Associate at Amazon and an Activity Leader for the City of Atlanta. My commitment to maintaining a safe and engaging environment for all participants has been a key aspect of my professional journey. As a professional basketball player, I have honed my skills in discipline, teamwork, and leadership, which I bring to every role I undertake.

Experience

Work history, roles, and key accomplishments

Professional Basketball Player

Harlem Globetrotters

Nov 2021 - Present (3 years 7 months)

Maintained mental and physical fitness to compete at the highest level, applying skills and knowledge in game situations. Represented teams positively at community events and participated in youth basketball clinics and outreach programs.

Athletic Performance Teamwork Public Relations Community Engagement Youth Development Fitness Communication Leadership Event Participation

Retail Sales Consultant

AT&T Mobility

Sep 2020 - Present (4 years 9 months)

Utilized excellent customer service and computer knowledge to present and sell mobile, internet, and entertainment technology solutions in a large, fast-paced retail environment. Met or exceeded key sales objectives within the first 45 days of employment.

Customer Service Sales Mobile Product Knowledge CRM Software Communication Problem Solving

Fulfillment Associate

Amazon/Sort Center

Apr 2020 - Present (5 years 2 months)

Worked independently in a fast-paced warehouse/distribution environment, ensuring timely delivery of items to customers. Collaborated with teammates to maintain work area cleanliness and adhere to safety guidelines.

Logistics Package Handling Inventory Management Teamwork Time Management Quality Control Package handling

Professional Basketball Player

FPB Portugal Division 1

Sep 2019 - Present (5 years 9 months)

Athletic Performance Teamwork Public Relations Community Engagement Youth Development Fitness Communication Leadership Event Participation

Shopper

Amazon/PrimeNow

May 2019 - Present (6 years 1 month)

Filled Amazon PrimeNow customer orders in a fast-paced Whole Foods Market setting, preparing them for delivery. Communicated with customers professionally via phone and email using computerized order management software.

Customer Service Inventory Management Communication Problem Solving Data Entry Time Management Quality Control

Multi-Camera Stand-In/Special Abilities

GEPCENCAST, LLC - Entertainment Partners

Aug 2018 - Present (6 years 10 months)

Established camera shots, movements, dialogue, and blocking in place of the principal actor. Required physical agility and exertion to perform tasks in various weather conditions and locations.

Film Production Teamwork Communication Problem Solving Set Etiquette

Activity Leader

City of Atlanta, GA

May 2018 - Present (7 years 1 month)

Responsible for the daily athletic schedule and activities, including meal/beverages service, for 30 middle school and rising high school aged STEAM Camp students. Planned and implemented team and individual activities, creating a happy atmosphere for learning and sports.

Event Management Team Leadership Communication Conflict Resolution Program Development Customer Service Administrative Support

Professional Basketball Player

Swiss Basketball

Feb 2018 - Present (7 years 4 months)

Athletic Performance Teamwork Public Relations Community Engagement Youth Development Fitness Communication Leadership Event Participation

Professional Basketball Player

La Liga Argentina

Sep 2017 - Present (7 years 9 months)

Athletic Performance Teamwork Public Relations Community Engagement Youth Development Fitness Communication Leadership Event Participation

Education

Degrees, certifications, and relevant coursework

University of Maryland Eastern Shore

Bachelor of General Studies, Sociology

Activities and societies: Maintained an NCAA DIV 1 athletic scholarship; Team Captain 2016-2017 season; Earned MEAC and NABC District 1 Teams awards.

Pursued a Bachelor of General Studies with a focus on Sociology. Maintained a strong academic record while balancing a demanding NCAA Division I athletic scholarship, including 20 hours per week of practice, training, extensive travel, and competition. Served as Team Captain during the 2016-2017 season and earned several awards, including MEAC and NABC District 1 Teams in my senior year.

Kilgore College

Associate of Arts in General Studies, Social Science

Completed an Associate of Arts in General Studies with a focus on Social Science. This foundational coursework provided a broad understanding of social sciences.