Open to opportunities

Faizan Ahmad

@faizanahmad10

Message

Data annotator improving AI/ML training datasets through careful labeling, QA checks, and dataset accuracy validation.

Nepal

Message

What I'm looking for

I want to keep working on data labeling and QA for AI/ML datasets, and I’m also open to technical support roles where I can troubleshoot connectivity issues and clearly document steps that help teams resolve cases faster.

At CloudFactory, I handled image and data annotation for AI/ML training datasets using specialized labeling tools, then ran quality assurance checks to validate annotations and improve dataset accuracy.

I worked through large volumes of data while staying aligned with project specifications and productivity targets.

Before that, at Websuffer Communication, I delivered L1 technical support for broadband, Wi‑Fi, and network connectivity issues—managing support tickets, documenting troubleshooting steps, and escalating unresolved cases to L2/L3 teams.

I also guided customers through network configuration, fault diagnosis, and service restoration procedures.

Experience

Work history, roles, and key accomplishments

Data Annotator

CloudFactory

Nov 2024 - Oct 2025 (11 months)

Performed image and data annotation for AI/ML training datasets using specialized labeling tools. Conducted quality assurance checks to validate annotations and improve dataset accuracy.

Image Annotation Data Annotation Quality Assurance Labeling

L1 Support

Websuffer Communication

Jan 2022 - Mar 2023 (1 year 2 months)

Delivered L1 technical support for broadband, Wi-Fi, and network connectivity issues. Managed support tickets, documented troubleshooting steps, and escalated unresolved cases to L2/L3 teams.

Technical Support Troubleshooting Ticket Management