BMBabongile Beatrice Moyo
@babongilebeatricemoy
Informatics graduate seeking an entry-level IT role to deliver reliable technical support.
ZimbabweWhat I'm looking for
I am an Informatics honors graduate with hands-on experience across product ownership, teaching, and customer support, driven to apply technical skills in IT roles. I have defined product backlogs, supported technical teams, taught computer science, and resolved customer issues in high-volume call centers.
I bring practical experience with database management, programming basics, Microsoft Office, and web development, combined with strong communication, time management, and teamwork skills. I am motivated to contribute to a dynamic team where I can grow professionally and deliver measurable value.
Experience
Work history, roles, and key accomplishments
Cambridge Exams Supervisor
British Council
Sep 2025 - Dec 2025 (3 months)
Supervised Cambridge examinations, verified student identities, managed exam materials, enforced rules, and reported irregularities to ensure exam integrity.
Call Center Agent
Econet
Mar 2022 - Jun 2024 (2 years 3 months)
Handled customer inquiries, troubleshot and escalated issues, updated customer records, and met performance metrics for response time and resolution rate.
Product Owner
Qubed Trust
Jan 2021 - Jun 2021 (5 months)
Defined and prioritized product backlog, coordinated with design, engineering and QA, and iterated on features based on stakeholder and user feedback to drive product delivery.
Computer Science Teacher
Masiyephambili High School
Sep 2020 - Dec 2020 (3 months)
Taught O-level and A-level computer science curricula and assisted staff with technical issues to improve classroom technology use and student outcomes.
Education
Degrees, certifications, and relevant coursework
National University of Science and Technology, Bulawayo
Bachelor of Science (Honours), Informatics
2016 - 2020
Completed a Bachelor of Science (Honours) degree in Informatics with coursework and projects in informatics and related IT topics.
Matopo High School
High School Certificate, Secondary Education
2014 - 2015
Attended secondary education at Matopo High School during 2014–2015.
Pumula High School
High School Certificate, Secondary Education
2010 - 2013
Completed secondary education at Pumula High School from 2010 to 2013.
Availability
Location
ZimbabweAuthorized to work in
Job categories
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